PM Chestnut

Chestnut: the wood that keeps on giving

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Privacy Policy for PM Chestnut

Who we are

PM Chestnut is run by Paul Lentz
Registered office at
10 Little Staughton Road, COLMWORTH, Bedfordshire, MK44 2LB, United Kingdom.
Telephone 01233 331196
T-mail paul@pmchestnut.uk

What information we collect:

For clients who have worked with us, we collect names, email addresses, a contact phone number, postal address and sometimes bank details.

For enquirers who do not progress to become our clients, we collect an email address and contact phone number.

Why we collect it:

The reasons vary with the types of data and people from whom we collect it.

To maintain contact with potential clients

Gain reviews of our services/ products for future development.

Bank details are maintained to make and receive payments

How long we store it for:

For clients the data is stored indefinitely or until as the owner of the data asks us to dispose of it.

For enquirers, the data is stored for a period of three years and then disposed of if there is no follow up.

Where do we store it and with whom is it shared?

Data Is held on our computer drive and backed up regularly to a hard drive.

We do not share your data with other firms or interested parties, unless we have sought your permission to do so.

What is the legal basis on which we collect, retain & share data?

Contractual obligations: clients who have paid us for work or products, are regarded as having agreed to an implied contract with us which serves in lieu of explicit consent.

Legitimate interest: we use details of enquirers to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact their rights, freedom or interests. We may send them our newsletter if we think they will benefit directly.

What about cookies?

A cookie is a piece of data stored on the user’s computer tied to information about the user. Cookies used on our website do not contain personally identifiable information.

We use cookies to collect anonymised and aggregated data of visits and pathways through the website, through Google Analytics. This data cannot be used to trace individual visitors.

For website visitors, this anonymised data is used to understand patterns of visitor behaviour on our website which we hope will lead to improvements.

Visitors to the website cannot be identified through the anonymised data we collect about their vist and the pathway they take through the site.

How Google uses the data when you use our website may be found here. This page also explains how you can disable this form of data collection if you do not wish it.

Analytics data is stored by Google for 50 months, after which it is automatically deleted.

You may also use your browser’s ‘private’ or ‘incognito’ mode to prevent your visit from being counted as part of this data.

What are your rights over your data?

What happens in case of a data breach?

A data breach is defined as “the accidental or unlawful destruction, loss, alteration unauthorised disclosure of, or access to, personal data”.

If we become aware of a data breach that concerns you, we will contact you immediately as part of our efforts to limit the damage caused.

The ICO will be notified immediately if possible, but within 72 hours at the latest.

Any complaints about the ways we handle your data should be made to the Information Commissioner’s Office.